We accept returns or refunds for products that arrive damaged, defective, or significantly not as described. Please contact our customer service within 7 days of receiving the item to initiate a return or refund request.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- It must also be in the original packaging.
📩 Email: support@clowalker.com
 📞 WhatsApp: +86 135 4260 8202
 📨 Telegram: @Clowalker_Seasonchan
Please note that buyers are responsible for return shipping costs unless the product is proven to be faulty. Refunds will be issued after we receive and inspect the returned item.